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As we head into the festive season, Transitainer WA would like to keep all our valued clients informed and prepared for the upcoming Christmas and New Year period. Below is an outline of our trading hours along with some important reminders to help ensure your shipments continue to move smoothly during this busy time.
Client Closure Dates
To assist with planning and coordination during the holiday period, we kindly ask clients to provide their official Christmas closure dates.
Having this information allows our team to manage bookings, arrivals, and communication effectively throughout the festive season.
Emergency Contacts During Your Closure
If your business will be closed, please ensure you provide us with an emergency contact name and phone number.
This helps us reach the right person promptly should any urgent matters arise with your shipments while your office is unattended.
Documentation for Shipments Arriving During Closure
To avoid delays, additional charges, or customs holds, please make sure all required documents for any shipments arriving during your closure period are submitted to our office in advance.
If you’re unsure what is needed, our team is always here to assist with documentation requirements.
Ensure Your Account Is Up to Date
With many businesses closing for the holidays, we kindly remind clients to ensure their accounts are settled prior to their break.
Transitainer WA remains operational throughout the festive season, including making daily disbursements to customs. Up-to-date accounts help us process your shipments smoothly without delays.
If your business will be closed, please forward-plan any payments to avoid disruptions upon your return.
Online Credit Card Payments (Including AMEX)
For convenience, we offer secure online credit card payment facilities — including AMEX.
This allows you to settle invoices at any time during the holiday period, even while your office is closed.
You can make a payment via our secure online portal: 
Click here to make a payment: Bill Payment
Final Message From Transitainer WA
The Christmas period is a busy time across the logistics industry, and with a little preparation, we can work together to ensure a seamless experience for all clients.
We thank you for your continued support throughout 2025 and look forward to assisting you into the new year.
If you have any questions or require support, please reach out to our team.
Warm regards,
The Transitainer WA Team
