As an important notice to our valued customers, next week is Chinese ‘Golden Week’ from the 1st to the 7th October consecutively and as such, most business’s are on holiday, including suppliers and agents. We have noted a surprising number of our customers shipments are still awaiting documentation from China and although we are doing everything that we can to pursue them, many are still outstanding and may be impacted by this widespread closure next week, resulting in potential clearance delays and hefty wharf storage charges.
We ask if you could please ensure to follow up with your supplier as absolutely soon as possible to find out if your documentation is complete and your shipment can be cleared promptly upon arrival here into Australia. This will ensure you can do whatever necessary to avoid potential delays and extra costs.
If you have any concerns or questions, please contact our office 08 9350 5173
Once again, thanks from the team at Transitainer WA.